Terms of Service

Effective 2026-10-09 · Last updated 2026-10-09

These Terms are the agreement between you and Gravitas AI LLC for using the Ducktate app and website. Please read them, especially the sections on recording other people, subscriptions, and the disclaimers. By using Ducktate, you agree to these Terms.

1. Acceptance

These Terms of Service ("Terms") form a binding agreement between you and Gravitas AI LLC ("Gravitas AI," "we," "us") governing your use of the Ducktate applications for Mac and iPhone, the web notes app at app.ducktate.com, and Ducktate Cloud (together, the "App"), and the website at ducktate.com (the "Site"). If you do not agree, do not use the App or Site.

2. License to use the app

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded devices that you own or control, for your own personal or internal business use. You may not: copy, resell, rent, or redistribute the App; reverse engineer, decompile, or attempt to derive the source code except to the extent the law permits; remove proprietary notices; or use the App to build a competing product.

3. Eligibility

You must be at least 13 years old, and old enough to form a binding contract in your jurisdiction, to use the App or the Site. If you use the App on behalf of an organization, you represent that you are authorized to accept these Terms for it.

4. Subscriptions, pricing, and billing

• Plans. Ducktate offers a free tier and a Pro subscription (currently $9.99 per month or $99.99 per year). Features and prices may change; the current details are shown in the App and on the Site.
• Free trial. Every new account gets 30 days of Pro free. We do not ask for a card for the trial, so it does not turn into a paid subscription by itself. After the trial you keep the free tier unless you subscribe.
• Billing. Pro is sold on ducktate.com. Payments are processed by Stripe and charged to the payment method you give at checkout. The iPhone app does not sell subscriptions. Your subscription and its features apply to your Ducktate account on every device.
• Automatic renewal. Subscriptions renew automatically for the same period (monthly or yearly), and we charge your payment method at the start of each new period, until you cancel.
• Managing and canceling. To cancel, sign in at ducktate.com/account and select "Manage subscription". This opens the Stripe billing portal, where you can cancel or change your payment method. Deleting your Ducktate account also cancels your subscription. Deleting the App from your device does not.
• Refunds. For refunds, contact us and we will handle them in line with applicable law and our then-current refund practice.
• Price changes. We may change prices going forward. Changes do not affect the current paid period, and where required we will notify you and obtain any consent the platform requires before a renewal at a new price.

5. Your content and recordings

You own the transcripts, notes, and recordings you create with the App ("Your Content"). We claim no ownership of Your Content. Your Content is stored on your device, and is sent to others only through features you use: Ducktate Cloud, AI providers you choose, and your own sync server. You are responsible for Your Content, including keeping backups. You are solely responsible for the legality of what you capture and for how you use it.

Ducktate Cloud. Ducktate Cloud is our server service for Pro and trial users. Ducktate Cloud cleanup is on by default for Pro and trial users who have not chosen another cleanup provider; you can turn it off in the App's Settings. When it is on, the text of your dictations and meetings (never the audio) is sent to our servers on Google Cloud, where Google Gemini models process it for us. If you keep notes in Ducktate Cloud, they are encrypted at rest with keys we manage. Ducktate Cloud is not end-to-end encrypted: our systems can read Your Content to provide search and the AI agents you connect. We process Your Content in Ducktate Cloud only to provide the features you use. Our Privacy Policy describes what is sent, what is kept, and for how long.

6. Recording other people

You are responsible for obtaining any consent required to record. Laws about recording conversations and meetings vary by country and by state, and some require the consent of all participants. Before recording a meeting or any other person, you must comply with all applicable laws and any workplace or platform rules. You agree that you, and not Gravitas AI, are responsible for recordings you make with the App.

7. Third-party services

The App relies on and can work with third-party services, including AI cleanup providers you choose to enable (such as OpenAI's ChatGPT, Anthropic's Claude, OpenRouter, or your own Ollama server, each used under your own account, key or server), our payment processor (Stripe), our account provider (Supabase), the providers that run Ducktate Cloud (Google Cloud with Google Gemini models, and Cloudflare), our email provider (Resend), our analytics providers (PostHog, Google Analytics from Google LLC, and Cloudflare Web Analytics), and a self-hosted sync server you configure. Your use of those services is governed by their own terms and privacy policies, and you must have the right to use any account or credentials you connect. We are not responsible for third-party services, and enabling an optional feature may send Your Content to the provider you selected, as described in our Privacy Policy and Subprocessors list.

8. Acceptable use

You agree not to use the App to break the law, to infringe others' rights, to record or process content you have no right to, or to interfere with or attempt to gain unauthorized access to any system or the App's protections. You agree not to misuse any connected third-party service in violation of its terms.

9. Our intellectual property

The App, the Site, the Ducktate name and logo, and all related software and content (excluding Your Content) are owned by Gravitas AI or its licensors and are protected by intellectual property laws. These Terms grant you no rights in them except the limited license in Section 2.

10. Disclaimers

The App and Site are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that transcription or AI-generated output is accurate, complete, or reliable, and you should not rely on it for any purpose where an error could cause harm. The App is not a substitute for professional, legal, medical, or financial advice.

11. Limitation of liability

To the maximum extent permitted by law, Gravitas AI and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of the App or Site. To the maximum extent permitted by law, our total liability for any claim relating to the App or Site will not exceed the greater of the amount you paid us for the App in the twelve months before the claim, or twenty-five US dollars ($25). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Gravitas AI from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your recordings, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the App at any time. We may suspend or end your license if you materially breach these Terms or misuse the App. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

14. App Store terms

If you obtained the App from the Apple App Store, you acknowledge that:

• These Terms are between you and Gravitas AI only, not with Apple, and Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price to you (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App.
• Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability, legal or regulatory compliance, or consumer protection claims.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You represent that you are not located in a country subject to a US Government embargo and are not on any US Government restricted-parties list.

15. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Florida will have jurisdiction over any dispute not otherwise subject to arbitration or small-claims resolution, to the extent permitted by law. Nothing here limits any non-waivable consumer rights you have under the laws of your home jurisdiction.

16. Dispute resolution and arbitration

Please read this section carefully. It affects how disputes are resolved and, for most users, requires arbitration on an individual basis instead of court or a class action.

Informal resolution first. If you have a dispute with us, contact us at [email protected] first. We will try in good faith to resolve it informally within 60 days before either of us starts a formal proceeding.

Binding individual arbitration. Except as stated below, you and Gravitas AI agree that any dispute arising out of or relating to these Terms or the App will be resolved by final and binding individual arbitration, administered under the rules of a recognized arbitration provider, rather than in court. The arbitrator decides all issues, except that a court may decide whether these Terms have been complied with regarding the class-action waiver below.

Class-action waiver. You and Gravitas AI agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property misuse. Nothing here waives any right you cannot waive under applicable law.

Your right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

17. State-specific notices

California. Under California Civil Code section 1789.3, California users are entitled to this notice: the App and Site are provided by Gravitas AI LLC, 7754 Okeechobee Blvd PMB 384, West Palm Beach, Florida 33410, United States. If you have a question or complaint, contact us at [email protected]. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (800) 952-5210. For the privacy rights of California and other US state residents, see the "Your privacy rights" section of our Privacy Policy.

18. Changes and contact

We may update these Terms as the App evolves or as required by law; we will update the "Last updated" date and, for material changes, provide notice. Continued use after changes take effect means you accept them.